Knowledge Transfer -- What's Tired and Typical, What's Wired and New, What's Superwired and Next?
Breakout Session 7
Thursday, May 1 | 1:30 pm
Presenters: Jude Olson, senior analyst, organization and leadership development, and Theresa Neimeth, organization development analyst, Lockheed Martin Aeronautics
As executives retire and databases tire, companies are looking for diverse new ways to transfer technical and leadership knowledge from one generation to another. In this session, Lockheed Martin will share how it responded to a specific business need--namely, transitioning the F-35 Lightening II aerospace program from design to production. Working with program management staff, organization development consultants explored the creative use of video, case studies, and teaching assignments in combination with traditional mentoring, shadowing, and coaching approaches. The concept of "talent legacy" was developed using input from both retiring executives and technical fellows, and significant attention was paid to generational differences. The session will cover examples, measurement strategies, and lessons learned.
I loved Jude Olson's presentation "Knowldege Transfer". She gave a great step-by-step on knowledge harvesting. I have read it all before, but somehow hearing her presentation brought it all home to me. Now I see clear direction to go back and lay the ground work for instituting such a program.
We have a tremendouse on demand video capability in our company for just in time viewing of corporate speeches, functional speeches, some training. I see this as a great possible venue for distributing harvested knowledge. It's very exciting.
Thanks, Jude for your presentation. I hope you'll be sharing your slides with us at some point!
Thanks for sharing your experience, Jude and your presentation style added to the value of the content
Thank you for your presentation, Dr. Olson! I enjoyed hearing all of the efforts that are being carried out without the existence of a formal enterprise KM group... The reverse mentoring process was of specific interest as I think I will discuss that possibility at our organization! The 7 step knowledge harvesting process sounded like quite the experience for your team...I also have 'mentoring roundtables' and 'leave a legacy website' in my notes, so it looks like we will have quite a bit to consider from your presentation... thanks!
What drew me in, as I was reviewing my notes after the session, was that Dr. Olson provided two "wired" rather than "tired" tools for KM... and they were both decidedly not wired in the IT sense of the word, but were both extremely high touch. What's wired is not, perhaps, technical, but what the soul craves.
Thank you for sharing your experiences at Lockheed Martin, your presentation was insightful.
Jude ~
I have a follow-up question regarding the software you used to conduct the interviews you spoke about.
Would it be possible to share the name of the software used to capture the interviews and script them into text?
Thank you!
patty.finch@ngc.com
Hi Jude, I have the same question as Patty.
Would it be possible to share the name of the software used to capture the interviews and script them into text?
Thanks!
Jamie.l.Swain@accenture.com
Just a quick note to say that attending this session (see my comment above), I decided to see what we might be able to do about tacit knowledge walking out the door. So, I tried something... see http://sites.google.com/site/uscgopc/Home/kmpilot08. Still a work in progress, that's for sure...
Thanks so much for the notion, however... I'll post back here when I have more to share...