Recent Comments

• David Shawn commented on When to Use Social Networking for Expertise Location: I must add here that although social networking tools provide numerous benefits, there are some issu...
• Carla O'Dell commented on KM and the Limits of Human Working Memory: Atle, thanks for perspective on how this relates to lessons learned. I call this dilemma the "Path ...
• pops_kay commented on Successfully Measuring KM: The Right Tools, the Right People, the Right Attitude: Cindy, will be great if you can share an example as to how to use the 'Measurement Alignment Workshe...
• Md Santo commented on KM and the Limits of Human Working Memory: Yes, KM Tools and KM Standards (of Culture and Value) will assist to expand the limit of Human Worki...
• Atle Iversen commented on KM and the Limits of Human Working Memory: Exactly ! Unfortunately, the enterprise KM system is a *HUGE* external warehouse, located further a...
• SharePointFrank commented on When to Use Social Networking for Expertise Location: Just see some brand-new screens, how to use Social Networking for Expertise Location with Microsoft ...
• SharePointFrank commented on New KM Links: I would like to share some KM links regarding Microsoft SharePoint 2010, which now finally offers co...
• Dale Arseneault commented on The Executive's Role in Knowledge Management: Carla.. I was just browsing through the electronic version of this site on the GREAT new APQC web si...
• Md Santo commented on The New Face(book) of Collaboration: Dear Carla, Your first Big Thing is “the explosion” of KM Tools or KM “senses”. Your second Big Thi...
• Carla O'Dell commented on The New Face(book) of Collaboration: Thank you, Lyn. This means a lot coming from you. You have the perspective of attending before. Enj...
• lyn commented on The New Face(book) of Collaboration: The conference hasn't even started yet, but from just the KM training sessions I can already tell th...
• DaveC commented on Getting Smarter About KM at GE Energy: It was a great opportunity to be invited to present "Getting smarter about KM at GE Energy" on APQC’...
• Kevin Gannon commented on Increasing the Navy's Bang for the Taxpayer's Buck: Jim, thanks for the plug. I agree with you, and although as the Director of Carrier Team One I am c...
• Mark Warner commented on Increasing the Navy's Bang for the Taxpayer's Buck: Thanks for the plug, Jim. I know it is going to be a great presentation....
• Dennis Pearce commented on Is a Digital Nation Necessarily a Dumber Nation?: Hard to say how it will shake out. I'm sure the printing press reduced our overall ability to remem...
• Natasha Gabriel commented on The Search for Insights in an Avalanche of Information: I agree with your point of view "Everyone has access to data, but the ability to aggregate and synth...
• lhiner3 commented on Using Knowledge Wisely: The Components of Good Judgment: When I was consulting on content management systems, we used to talk about "levels" of information: ...
• Md Santo commented on Using Knowledge Wisely: The Components of Good Judgment: In broad meaning, Knowledge itself is human consciousness. In my view as well as my paradigm, knowl...
• Atle Iversen commented on Using Knowledge Wisely: The Components of Good Judgment: IMO, Knowledge is expertise that answers "How", while wisdom answers "Why" "Wisdom is comprehension...
• contentgrrl.wordpress.com commented on Knowledge: How Much Is Too Much?: I love this article, and I wholeheartedly agree. Most people do not want the manual when a card will...
• Suresh Nair commented on Knowledge: How Much Is Too Much?: I liked your usage "not to boil the ocean for a cup of tea". KM, what I have observed all along is...
• Jim Lee commented on Knowledge: How Much Is Too Much?: Mark, there's no question that the notion of systems built around knowledge flow provide a better fr...
• Jim Lee commented on Knowledge: How Much Is Too Much?: Md, thanks for the addition of your URL reference. While in the abstract I would agree with you that...
• Mark Warner commented on Successfully Measuring KM: The Right Tools, the Right People, the Right Attitude: Thanks, Cindy. You are OK. I don't care what Jim Lee says! :) ...
• Cindy Hubert commented on Successfully Measuring KM: The Right Tools, the Right People, the Right Attitude: Mark, Your questions is so good that it's caused me to think about doing a follow up and go into gre...
• Mark Warner commented on Knowledge: How Much Is Too Much?: Jim, Excellent question. In my humble opinion, the better KM processes are moving away from the Lib...
• Mark Warner commented on Successfully Measuring KM: The Right Tools, the Right People, the Right Attitude: Great post, Cindy. You say, "The success of this tool (and others) is driven by the participation an...
• Milwaukee School of Engineering commented on Three 'Ba' Based Japanese KM Approaches--How Successful Japanese KM Companies Share Context to Create Their Unique Value: The link to this page was shared by one of my students. Thanks Evelyn. We are reading about the ...
• Md Santo commented on Knowledge: How Much Is Too Much?: Within data / information domain, we still could measure quantitively how much is too much through p...
• Jim Lee commented on Knowledge: How Much Is Too Much?: Dennis, thanks for Tom Davenport's perspective. Like you, I obviously believe that this is a practic...
• Dennis Pearce commented on Knowledge: How Much Is Too Much?: Interesting timing -- Tom Davenport blogged just a few weeks ago that we shouldn't care about this t...
• Matthew Boyne commented on Key Points from "Flirting with Disaster": My typo...going too fast ...The last sentence should read "When the leadership focus shifts from ser...
• Matthew Boyne commented on Key Points from "Flirting with Disaster": I've reflected on your post and read the material you suggested Ralph. Thank you very much for the ...
• Fernando de Orbegoso commented on What Are You Looking for at KMWorld 2009?: For me it is all about best practices. What works, what doesn't. We are all brave souls working in...
• Fernando de Orbegoso commented on Envisioning the Enterprise of the Future at KMWorld 2009: I believe the knowledge based organization of the future is that in which expertise and knowledge ar...
• Dennis Pearce commented on Envisioning the Enterprise of the Future at KMWorld 2009: I think there may be a widening gap between management and leadership. Although they have been diffe...
• giulio quaggiotto commented on Envisioning the Enterprise of the Future at KMWorld 2009: Carla, It seems to me that one of the key drivers of productivity in the enterprise of the future w...
• Md Santo commented on Web 3.0 Knowledge Management: Context Is Everything: As mentioned by Carla, October 1, 2009 :' ...context is everything...' ( http://tinyurl.com/y9z4nn2 ...
• Mark Warner commented on Critical Thinking: Essential for Success: Great blog, Jim. Critical thinking is definitely a needed job skill is this day and age....
• Lauren Trees commented on How to Measure the Impact of KM ... Again: In addition to the white paper and report that Carla cites, we have some measurement articles right ...
• Crystal commented on Attention Span? What Attention Span?: Can this ever be totally overcome? Of course the technology exists to do so, but will human nature s...
• Jim Lee commented on Myth... Busted!: Mark, you might consider yourself lucky that I haven't revealed my statistical background in my work...
• Jim Lee commented on Myth... Busted!: George, thanks for the notion of the M-B assessment. I must admit that while well known, I've never ...
• Dale Arseneault commented on What Are the Most Critical Roles in KM?: T.J.. sorry.. I disagree with your pointing to the "provider" as MVP.. why? (oversimplificaton) - k...
• Paul McDowall commented on What Are the Most Critical Roles in KM?: There is a danger in trying to define roles, just as there is a danger in trying to define how to do...
• markwarner268 commented on Myth... Busted!: Jim, , Had no idea you were so "statistically inclined." Interesting hypothesis. I bet many KMers ...
• George Brooks commented on Myth... Busted!: What about Myers-Briggs type indicator?...
• Lauren Trees commented on What Do KM Practitioners Do in Their Time Off?: We received the following comment on this post via our KM Edge LinkedIn group It is fun to guess t...
• Victor Newman commented on A Better Solution for GM: I largely agree with the commentary. Financial engineering made it possible for people to buy commod...
• T.J. Theodore commented on What Are the Most Critical Roles in KM?: I would say the Knowledge Provider is the MVP, and the Knowledge Seeker is runner up. Without these ...
• Lauren Trees commented on What Are the Most Critical Roles in KM?: We received the following comment on this article in the KM Edge LinkedIn forum. Fascinating topic ...
• Dale Arseneault commented on What Are the Most Critical Roles in KM?: Darcy, I think THE most critical role in KM is the Manager (regardless of the level). Unless they un...
• Phil White commented on What a Difference a Year Makes: I look forward to your 'words of wisdom'. I love the Hype curve and we have been having that exact ...
• Holly Pendleton commented on Accelerating Performance Through Integration of a Knowledge Transfer and Learning Plan: We have a training project scope template that I could share with you. Since I don't see a way to a...
• Matthew Boyne commented on Introduction to High Reliability Organizations: Thanks for the synopsis. I'm a carrier-based Naval Aviator by profession which if memory serves was...
• Lauren Trees commented on Accelerating Performance Through Integration of a Knowledge Transfer and Learning Plan: The following comment on this article was posted in our LinkedIn forum. I'm reposting here in case t...
• Rich Hoeg commented on Can Web 2.0 Really Help the Knowledge Management Cause?: Phil: You and I may have identical jobs. I manage many of the same KM initiatives for another Fortu...
• Linda commented on Does KM Have a Strategic Role Within Your Organization?: Regarding this post and associate comment: Having been involved twice in “KM group elimination”, I h...
• Lauren Trees commented on Focus: Hard to Sustain in Our Technology "Noisy" Environment: We received the following comment on this post in our LinkedIn forum This link goes to Edward Tufte...
• Phil White commented on Can Web 2.0 Really Help the Knowledge Management Cause?: I also look forward to the discussion because we certainly don't have all the answers. The topic of...
• Carla O'Dell commented on Creating a Framework for KM Strategy Development: Dear Jean and Marcie, We have been so impressed with MITRE's KM work and especially the way you tes...
• Carla O'Dell commented on Can Web 2.0 Really Help the Knowledge Management Cause?: Phil, These are the questions that will drive satisfying discussions at the conference. Can't wait...
• Ralph Soule commented on Can Wisdom Be Taught?: I am looking forward to Mr. Trautman's presentation at the annual APQC meeting in Houston. I certai...
• antonyrhine commented on Developing a Shadow Organization to 'Make the Market' for Knowledge: OPPORTUNITY: DOCUMENT CONTROL AND KNOWLEDGE MANAGER I am not 100% certain if this post will work or...
• Lauren Trees commented on KM Is Useful, but Strategic KM Is Essential: Another comment from our LinkedIn forum For those of you who will attend - Victor is a hugely enter...
• Lauren Trees commented on KM Is Useful, but Strategic KM Is Essential: KM Edge received the following comment on this article in our LinkedIn forum Victor's stuff is alwa...
• Christel commented on Unskilled and Unaware of It (or, "We're Fools and We Don't Even Know It"): In the same line of Mr. Soule´s reflection, it is interesting to take into account that another reas...
• Bryant Clevenger commented on Web 2.0: Changing How Value Is Created and Measured at IBM: Hi Dale - we are blending our former content management processes with some new capabilities that th...
• Lauren Trees commented on KM Is Useful, but Strategic KM Is Essential: KM Edge received the following comment on this article in our LinkedIn forum I liked the article bu...
• Tarun Chaturvedi commented on Unskilled and Unaware of It (or, "We're Fools and We Don't Even Know It"): Another analogy is the various levels of maturities one experiences while learning as below: 1. Unc...
• Lauren Trees commented on Web 2.0: Changing How Value Is Created and Measured at IBM: The video should appear on this page after the text and before the comments section. If for some rea...
• David Wiley commented on Web 2.0: Changing How Value Is Created and Measured at IBM: Where is the video?...
• Dale Arseneault commented on Web 2.0: Changing How Value Is Created and Measured at IBM: Bryant.. quick question (and hopefully not requiring that you give away any "secrets" before your co...
• Phil White commented on Attention Span? What Attention Span?: Hey I saw this article in EEtimes and it reminded me of this discussion. According to Accenture the...
• Carla O'Dell commented on Some of My Favorite Books About Leadership and High Reliability: Fabulous list, Ralph. (Heaavens, when do you sleep?) I especially appreciated the ones with a milit...
• John James O'Brien commented on Can Records Management Be a Strategic Advantage?: Stephen Macintosh's comment touches on a critical angle--the use of metadata to "get granular" with ...
• Carla O'Dell commented on Can Records Management Be a Strategic Advantage?: Thank you both for your insights. I too would like to hear of other examples of RM and KM working to...
• stephen Macintosh commented on Can Records Management Be a Strategic Advantage?: Hi Carla You have writen a very helpful article. I have being working a a recordkeeper for the past...
• Bill Pinto commented on Will You Know How to Make Sense of the Future?: Here's some interesting info (source: eMarketer.com [http://www.emarketer.com/Article.aspx?id=100695...
• Carla O'Dell commented on Will You Know How to Make Sense of the Future?: Bill, What a great example. Either the risks seem larger than they really are, or the threat of such...
• Bill Pinto commented on Will You Know How to Make Sense of the Future?: Anecdotal data about web 2.0 ranking/voting systems - many users are reluctant to express themselves...
• John James O'Brien commented on Can Records Management Be a Strategic Advantage?: Carla, great recommendation! There's room for reaching across from both the KM and RM domains. Reco...
• Danny Nguyen commented on Attention Span? What Attention Span?: Jim, LOL that's a great story, if not a truism in today's "instant" society. But as you started to ...
• Jim Lee commented on Attention Span? What Attention Span?: Bill, some great observations. Thanks for commenting. The fear of the unknown--unknown in this case ...
• Bill Pinto commented on Attention Span? What Attention Span?: I like the story, but would tell it the other way around. Actually it's the young guy who introduce...
• Carla O'Dell commented on Attention Span? What Attention Span?: LOL....Carla...
• Lisa Austin commented on Does KM Have a Strategic Role Within Your Organization?: Hi Darcy, I guess my response is very relevant during this economic downturn, and based on personal ...
• raju commented on What KM Can Learn from Social Networking: Great, do social book marking to get more traffic to a site....
• Boris Jaeger commented on What KM Can Learn from Social Networking: Find below the link to the collaborative development platform of Smart People Magazine http://smar...
• Peter Zakrzewski commented on Build It and They WILL Come?: Let’s face it, everyone likes brand new shiny toys. I’ll be the first too admit it, I’m a gadget jun...
• Jim Lee commented on Build It and They WILL Come?: Dale, I knew I could count on you for a thoughtful comment. What I take away from it is similar to m...
• Dale Arseneault commented on PowerPoint Evil? Yes...: Exellent points.. and may I also add .. A good presentation in PowerPoint or a similar tool is as ...
• Dale Arseneault commented on Build It and They WILL Come?: Jim.. I was thinking the other day that, except in extreme circumstances... human beings exercise th...
• Lauren Trees commented on Build It and They WILL Come?: The following comment was posted by John Tropea in our KM Edge LinkedIn group: Just like librarians...
• Lisa Mibach commented on What's the Deal with Lessons Learned?: Acute observation: "the actual learning--the behavioral change that would bring about a different ou...
• Lauren Trees commented on KM in 2009: Where Are You Headed?: It’s a great question, Dale—and one without a simple answer. When APQC started KM Edge last May, our...
• Dale Arseneault commented on KM in 2009: Where Are You Headed?: Lauren.. your comment opens the door for me to ask some questions that have been on my mind since th...
• Lauren Trees commented on KM in 2009: Where Are You Headed?: For those of you who aren’t aware, KM Edge has a LinkedIn group for KM professionals. Several of our...
• Dennis Pearce commented on What's the Deal with Lessons Learned?: An even more fundamental question is what exactly constitutes a "lesson." A few years ago I got int...
• mprestidge commented on How Will KM Budgets Weather the Downturn?: I'm curious if anyone has a little more detail on how they plan to go about the first 2 options? Wha...
• John Bordeaux commented on How Will KM Budgets Weather the Downturn?: Will APQC's 2009 investigation consider that the firms they survey may have realized the lack of "re...
• peter.a.stinson.myopenid.com commented on Knowledge Transfer -- What's Tired and Typical, What's Wired and New, What's Superwired and Next?: Just a quick note to say that attending this session (see my comment above), I decided to see what w...
• Dale Arseneault commented on APQC Named Global MAKE Award Winner: Congratulations to everyone at APQC!!! Very appropriate recognition for the leadership role you've a...
• Bill Baker commented on How Will KM Budgets Weather the Downturn?: I'm glad to see the KM folks interviewed are pretty positive about their 2009 budgets and corporate ...
• John Bordeaux commented on What's the Deal with Lessons Learned?: Lessons learned programs don’t work because they don’t align with how we think, how we decide, or ev...
• Jerry Blanton commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: Dale, thanks for your 17 November comments. You raise an interesting question -- how do you grow...
• Bill Pinto commented on What's the Deal with Lessons Learned?: GOOD MORNING, DARCI! To answer your question, in my opinion the lessons learned process is definite...
• Lauren Trees commented on What's the Deal with Lessons Learned?: The following comment was posted by Kerstin Kleese Van Dam in our KM Edge LinkedIn group. I agree w...
• Dale Arseneault commented on What's the Deal with Lessons Learned?: I think part of the right answer is to build a learning & collaboration culture. So much of what is...
• Dale Arseneault commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: Good article Jerry.. thanks.. if I'd ever read it in the past, I've certainly forgotten about it. An...
• Jerry Blanton commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: Dale, With respect to your entry for 5 November, in response to your comment: ------------------...
• Dale Arseneault commented on What to Ask When Hiring a CKO: A few other suggestions: "Knowledge strategies / programs are emergent, meaning that learning takes...
• Dale Arseneault commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: Jan, I've got to disagree somewhat with your statement above "K-conscious managers ... important to ...
• Dale Arseneault commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: Jim.. to the question "How do you know when you've reached the limits of effectiveness of explicit k...
• Dale Arseneault commented on Twitter, Facebook, and the Future of Enterprise KM: Jim.. I think what you're saying in a round about way is "let individuals choose / groups self organ...
• Jerry Blanton commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: Jan, thanks for the feedback -- your experience is similar to ours. I would observe that sp...
• Jan van Bokhoven commented on Tacit and Explicit Knowledge: Continuing the Conversation from APQC's KM Community Call: My 2 cents: On the cultural limit to effectiveness of explicit knowledge: my personal experience i...
• Peter Levesque commented on Twitter, Facebook, and the Future of Enterprise KM: I find it ironic that this article cannot be easily shared via Twitter, Facebook, Orkut, Bebo, Linke...
• Peter Dorfman commented on Twitter, Facebook, and the Future of Enterprise KM: I recently announced that I'd looked at Twitter and decided I could live without it. Where did I ann...
• Dale Arseneault commented on APQC Has Survived Hurricane Ike: Thank you for the update Lauren. I'm glad APQC's maded it through, and I hope that everyone has far...
• Lauren Trees commented on New KM Links: Kate Ritchie e-mailed me and asked me to share the following: I’ve been reading your New KM Links o...
• Lauren Trees commented on Sure, Wikis Are Cool... But Can They Help My Business?: Stewart, Thanks so much for the additional clarification. Your description of the differences betwe...
• Lauren Trees commented on New KM Links: Chris Johannessen of NBC Universal e-mailed me and asked me to share the following: My good friend ...
• Lauren Trees commented on Connectivity: Good or Bad for Collaboration?: Dale, thanks so much for pointing out that this post was published under the wrong author name! Jim ...
• Stewart Mader commented on Sure, Wikis Are Cool... But Can They Help My Business?: Lauren and Eric, This is the distinction between what I call "Internet Wikis" (ex: Wikipedia) and "E...