Results tagged “records management” from KM Edge: Where the best in Knowledge Management come together

We in knowledge management place such a premium on tacit knowledge that explicit knowledge would get its feelings hurt, if it had any.

Tacit knowledge is what people carry in their heads as a consequence of education and experience. It enables them to respond effectively to new situations, act on their hunches, and--as Malcolm Gladwell would say--generally "blink" well.

Explicit knowledge, on the other hand, is codified knowledge--information and data. It takes the form of documents, e-mails and, more and more often, social networking comments.  And it can get you into at least as much trouble as acting on your hunches.