One
of the most satisfying aspects of this thing we call "knowledge management" is
building something of value for our clients and colleagues. This was the case
as we recently completed our second Advanced Working Group (or AWG, as we like
to refer to it) on the subject of the future of knowledge. A group of
enthusiastic and experienced knowledge management professionals from a variety
of industries, functions, and countries started with a "blank sheet" and
derived several ideal future results, or IFRs. Through a combination of
innovative methodology and skilled facilitation, this hardy band of cohorts
identified five essential needs for the successful organization of the future:
a digital hub, learning from lessons, a collaborative culture, exploiting the teachable
moment, and heuristics and critical thinking.
Continue reading Critical Thinking: Essential for Success.
