Focus: Hard to Sustain in Our Technology "Noisy" Environment

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In a March 2, 2006 post on 43 Folders (a site focused on personal productivity that was dormant for a while and has only recently picked up activity), site owner Merlin Mann made the observation that "focus is cash in the economics of attention." He was commenting on a post by Annalee Newitz on her Web site about a study that concluded that attention overload leads to bad decisions (no kidding!). The really interesting thing about the study, as Newitz pointed out, was that "subjects who made incorrect decisions under 'noisy' conditions tended to have extremely high confidence that their decisions were right."

I have long been an opponent of multi-hour PowerPoint presentations because (a) they are used by speakers to attempt to control your attention and deliver information at their pace, and (b) they tend to waste time in delivering background information and short-sheet the time that should be spent working collaboratively on really tough problems. If you are going to trap me in a room for more than 30 minutes to read slides to me, I am going to get out my Blackberry in less than 10 minutes unless (a) you are speaking only to me or briefing me per my request* or (b) you have given me the slides in advance so I can read all the background material and we can "cut" to the conclusions and recommendations slides after I get my preliminary questions answered (to make sure I understand the main issue).

I attended a two-day set of briefings in February that were wall-to-wall PowerPoint presentations, and I noticed several times that less than half the people in the room were paying attention. They too were using their Blackberries. None of this should be too surprising, but it does mean speakers had better take this into account when they are speaking.

I think people tend to use PowerPoint in this way because it's what they have seen everyone else do and thus has become norm. We certainly do not educate them to act any differently (just like e-mail practice). Most people do not stop to think there might be a better way. I just attended a two-day seminar with Sidney Dekker--author of the books Just Culture: Balancing Safety and Accountability and Ten Questions About Human Error, among others--as the main speaker. He had plenty of slides, but his approach made the presentation seem like an extended conversation with the room of people, filled with moving stories and thought-provoking questions. I still saw Blackberries being handled, but not very often.

* In which case, you would have provided me a read ahead so I could study the presentation in advance and there would be no need to read all the slides to me.

1 Comments

Lauren Trees on April 17, 2009 4:50 PM

We received the following comment on this post in our LinkedIn forum

This link goes to Edward Tufte's site who does a wonderful job describing how Power Point fails to enhance critical analysis. One only has to look at the NASA disasters to see what a managerial concentration can do to insightful conversation.

http://www.edwardtufte.com/tufte/powerpoint

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