In a World Replete with Virtual Experiences, Nothing Beats Face-to-Face

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In the current issue of Inside Knowledge magazine, editor Jerry Ash raises the same question that Chris Hearne brought up in this blog a few days ago: If virtual is so great, how come conferences are booming?

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Here's an excerpt from Jerry's Editor's letter:

Being trapped largely in the virtual world, where I have built many personal relationships, I have believed face time is overrated. But every time I go to an event, I learn better... World class gatherings of people in the flesh are huge opportunities rewarded by the human energy that accompanies the electric exchange of knowledge in real space. As Larry [Prusak] says, "If the virtual world is so great, why are the planes still full?"

The steep rise in airfares may dampen the conference business a bit, opening the door for better virtual experiences that can mimic the pleasure of actually meeting someone with similar interests.  (Just in case--please save your travel pennies for APQC's 14th annual KM conference in Houston next May 14-15.)  In my personal case, virtual is OK if I just want information, but I don't feel warm and fuzzy until I've met someone face-to-face.

Note: Jerry was a much-welcomed guest at our most recent KM conference in Chicago.  You need to be an Inside Knowledge subscriber to read his full transcript of Larry Prusak's conference keynote, but the Editor's Letter is open to the world.   

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