Dale Arseneault: Look for Commonality Between Generations, Not Differences

Dale Arseneault is manager of knowledge services at Bank of Canada and has been one of KM Edge's most active contributors. After returning from APQC's KM conference, Dale posted his thoughts about generational gaps in KM to his own blog, Reflections on Knowledge Management and Organizational Innovation. Here's an excerpt:

Since returning from the APQC KM Edge Conference in Chicago, I've been thinking about one of the themes that came out of some of the keynotes/presentations--differences between the "boomer"/older generations and the "younger generations"--such as millennials' ability to time-slice, their ease with technology, and focus on development rather than long relationships with a single employer ... There is no shortage of emerging research and commentary about differences between generations, and the challenges that could result. But, why not focus on the similarities?

As you can see, Dale's post is partially a reaction to Bob Wendover's keynote at the conference. In addition to Dale's blog, I encourage you to read  the KM Edge conversation on this keynote topic and add your own thoughts about how generational gaps affect today's workplace.